Your privacy is critically important to us. This policy explains how Etoil collects, uses, and protects your personal information in compliance with GDPR and Irish data protection laws.
Etoil Limited ("we," "our," or "us") operates the M50 eToll and tag management service. We are registered in Ireland with company number 1234567 and have our registered office at 1A Ballymount Rd Lower, Walkinstown, Dublin, D12 PC56, Ireland.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our M50 eToll and tag management services, including our website, mobile applications, and related services (collectively, the "Services").
We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Key Principle: We only collect data necessary to provide our M50 eToll services. We never sell your personal information to third parties for marketing purposes. You have control over your data at all times.
We collect several types of information to provide and improve our M50 eToll services:
When you register for an Etoil account, we collect:
When you use our Services, we automatically collect:
| Data Category | Specific Data | Purpose | Legal Basis |
|---|---|---|---|
| Identity & Contact | Name, email, phone, address | Account creation, communication | Contract performance |
| Vehicle Information | Registration, make, model | Toll processing, tag management | Contract performance |
| Financial | Payment card information | Processing toll payments | Contract performance |
| Technical | IP address, device information | Security, analytics, improvements | Legitimate interests |
| Usage | Website interactions, toll patterns | Service optimization, analytics | Legitimate interests |
We use the information we collect for the following purposes:
Under GDPR, we rely on the following legal bases for processing your personal data:
We process your personal data to fulfill our contractual obligations to you, including:
We process data for our legitimate business interests, including:
We process data to comply with legal obligations, such as:
We seek your explicit consent for:
We respect your privacy and do not sell your personal information to third parties. We may share your information in the following limited circumstances:
We engage trusted third-party service providers to assist with:
All service providers are contractually obligated to protect your data and use it only for the services they provide to us.
We may disclose your information if required by law, such as to:
We share necessary vehicle and toll transaction data with official M50 toll authorities (e.g., Transport Infrastructure Ireland) as required for toll processing and compliance with Irish transportation regulations.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new entity, subject to the same privacy protections.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Security Commitment: We use bank-level encryption for all sensitive data and undergo regular security audits. While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 3 years | Customer service, legal protection |
| Toll Transaction Data | 7 years | Legal requirement (revenue records) |
| Financial Records | 7 years | Legal requirement (tax purposes) |
| Marketing Data | 3 years after last contact | Business development |
| Website Analytics | 26 months | Service improvement |
Upon account closure, we will:
Under GDPR and Irish data protection laws, you have the following rights regarding your personal data:
You can request a copy of your personal data in a structured, commonly used format.
You can update or correct inaccurate or incomplete personal data through your account settings or by contacting us.
You can request deletion of your personal data, subject to certain legal obligations we may have to retain certain information.
You can request restriction of processing in certain circumstances.
You can object to certain types of processing, including direct marketing.
You can request transfer of your data to another service provider.
You can withdraw consent at any time where we rely on consent for processing.
To exercise any of these rights, please contact us using the information in the "Contact Us" section. We will respond within 30 days and may request verification of your identity.
We use cookies and similar tracking technologies to enhance your experience with our Services. These technologies help us:
You can control cookies through your browser settings or our cookie preference center. However, disabling essential cookies may affect your ability to use certain features of our Services.
For more detailed information, please see our comprehensive Cookie Policy.
Etoil is based in Ireland, and we store and process data primarily within the European Economic Area (EEA). In some cases, we may transfer data to service providers outside the EEA. When we do, we ensure appropriate safeguards are in place, such as:
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
If you believe we might have any information from or about a child under 18, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Continued use of our Services after changes constitutes acceptance of the modified policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Etoil Limited
1A Ballymount Rd Lower, Walkinstown, Dublin, D12 PC56, Ireland
Email: privacy@eflowe.pro
Phone: +353 1 551 9721
Data Protection Officer: dpo@eflowe.pro
Supervisory Authority: If you have concerns about our data practices, you have the right to lodge a complaint with the Data Protection Commission Ireland.