Learn how Etoil uses cookies and similar technologies to enhance your M50 eToll and tag management experience in compliance with GDPR and ePrivacy Directive.
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website or use our M50 eToll services. They are widely used to make websites work more efficiently and provide information to the website owners.
Simple Explanation: Cookies help us remember your preferences, keep you logged in securely, and understand how you use our services so we can improve them for you and other M50 users.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them). We also use similar technologies such as web beacons, pixels, and local storage.
Our use of cookies complies with:
At Etoil, we use cookies and similar technologies for several important purposes related to our M50 eToll and tag management services:
Keep you logged in and protect your account from unauthorized access
Remember your settings and preferences for a better experience
Understand how users interact with our services to make improvements
These cookies are strictly necessary for our website and services to function properly. They enable core functionality such as:
Legal Basis: Necessary for the performance of our contract with you (Article 6(1)(b) GDPR). These cookies cannot be disabled.
These cookies allow us to remember choices you make and provide enhanced, more personal features:
Legal Basis: Your consent (Article 6(1)(a) GDPR).
These cookies help us understand how visitors interact with our website and services:
Legal Basis: Your consent or our legitimate interest in improving our services (Article 6(1)(a) or (f) GDPR).
The table below provides detailed information about the cookies we use on our website and in our M50 eToll services:
| Cookie Name | Type | Purpose | Duration | Data Shared |
|---|---|---|---|---|
| etoil_session | Essential | Maintains your secure login session for M50 toll management | Session | Session ID, encrypted user data |
| etoil_vehicle_pref | Functional | Remembers your default vehicle for toll payments | 1 year | Vehicle preferences, tag settings |
| etoil_region | Functional | Stores your regional preferences for M50 toll rates | 1 year | Location preferences, currency settings |
| etoil_consent | Essential | Stores your cookie consent preferences | 1 year | Consent status for each cookie category |
| _ga | Analytics | Google Analytics - distinguishes users for usage statistics | 2 years | Anonymous usage data, device info |
| _gid | Analytics | Google Analytics - distinguishes users for 24-hour period | 24 hours | Anonymous session data |
| _gat | Analytics | Google Analytics - used to throttle request rate | 1 minute | No personal data |
| etoil_csrf | Essential | Protects against cross-site request forgery attacks | Session | Security token |
| etoil_billing_pref | Functional | Remembers your billing cycle and notification preferences | 6 months | Billing preferences, notification settings |
We may also use certain third-party cookies to enhance our M50 eToll services. These are cookies set by domains other than etoil.com:
We use Google Analytics to understand how users interact with our services. These cookies collect information in an anonymous form, including:
We have configured Google Analytics to anonymize IP addresses and respect "Do Not Track" signals.
When you make toll payments, our payment providers (Stripe, PayPal) may set cookies to securely process your transactions and prevent fraud.
Our live chat and support tools may use cookies to provide you with better assistance for your M50 toll queries.
Important: We do not allow third-party advertisers to place cookies on our website. Our focus is solely on improving your M50 eToll experience. We have data processing agreements with all third-party providers to ensure GDPR compliance.
You have full control over the cookies we use. Here are the ways you can manage them:
Adjust your cookie preferences for our M50 eToll services. Your current preferences are shown below:
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Required for basic functionality. Cannot be disabled as they are necessary for service operation.
Remember your preferences and settings for enhanced user experience.
Help us improve our services by providing usage insights.
You can also manage cookies through your browser settings. Most browsers allow you to:
Refuse or delete cookies through your browser's privacy settings. Check your browser's help section for instructions.
View InstructionsOn mobile devices, you can manage cookies through your browser app settings or device preferences.
Use tools like the Google Analytics Opt-out Browser Add-on to prevent data collection.
Opt-OutNote: If you disable certain cookies, some features of our M50 eToll services may not function properly. Essential services like toll payments and account login will continue to work, but personalized features may be limited.
We obtain your consent for optional cookies through:
You can withdraw your consent at any time by:
We maintain records of your consent including:
We take your privacy seriously and comply with the General Data Protection Regulation (GDPR) and Irish data protection laws:
We only process your personal data when we have a lawful basis to do so:
Under GDPR, you have the right to:
We follow the principle of data minimization, only collecting data that is necessary for the specified purposes. All data collected through cookies is:
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or service features. We will notify you of any material changes by:
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Continued use of our services after changes constitutes acceptance of the updated policy.
Policy History: This version (2.0) replaces our previous cookie policy dated January 2024. Major changes include enhanced transparency about third-party cookies, improved user controls, and GDPR compliance updates.
If you have any questions about our use of cookies, this Cookie Policy, or to exercise your data protection rights, please contact us:
Etoil Data Protection Team
1A Ballymount Rd Lower, Walkinstown, Dublin, D12 PC56, Ireland
Email: privacy@eflowe.pro
Phone: +353 1 551 9721
Data Protection Officer: dpo@eflowe.pro
Supervisory Authority: If you have concerns about our data practices, you have the right to lodge a complaint with the Data Protection Commission Ireland.